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     Terms and Conditions

Terms and Conditions of Use.

Online training fees are non-refundable. Promo codes, if available, must be applied at time of purchase.  All pricing is on a single user basis. Login/Account access is not transferable, is for the registered attendee only, and is not to be shared. The recordings on www.TrainWatermark.com and watermarklms.com are property of Watermark, LLC and are made available to the registrant only, during the period of registration. Any reproduction, redistribution, or public performance of these recordings is expressly prohibited.

Cancellation Policy (Classroom/Live webinar training): A $50 per person charge is applied to all changes and cancellations not initiated by Watermark. Cancellation refunds: A full refund less $50 will be provided if the cancellation is received at least 30 days prior to the seminar date. A 50% refund less $50 will be provided for cancellations received by Watermark 15-30 days prior to the seminar date, and no refund will be provided if the cancellation is received within 15 days of the seminar date. All no-shows forfeit any refund or credit. Watermark may cancel any seminar at any time. Some reasons for Watermark to cancel a seminar would include lack of participation, weather, trainer availability, etc.  In the event of cancellation initiated by Watermark, a full refund would be provided.


Software
Access to Xactimate software is not included in online training bundles or classroom training.  However, a free demo may be available from Xactware. Please visit
www.TrainWatermark.com and click the Free link at the bottom of the web page for more information.

Live Online Meetings
Watermark live online training courses are delivered via WebEx, or similar online training platform. For complete system requirements, click 
System Requirements.  

Discounts/Promotions
Watermark may have promotional discounts available periodically through our training partners, via a promo code. These promo codes are available for internal training partner associates only and must be applied at the time of purchase. No refunds are available for unused promo codes. Discounts or other special offers only valid for initial purchase; renewal training will be priced at the then-current full rate.

Communication
During registration, users create an account for access to Watermark's Online Training Platform. 
Watermark maintains the right to communicate with attendees via phone or email. Technical or other special offer communications may be offered periodically. Watermark does not sell or rent student information to third parties.Watermark may add banners or other advertising on our sites, for informational purposes. Watermark does not offer any guarantees or warranties associated with 3rd party advertising or programs.

Monthly Training Subscription Plan
Automatically renews monthly until cancelled by Subscriber
Automatically renews on the same date of each corresponding month or on final date of month if no corresponding date (January 31, 2014 subscription renews on February 28, 2014)
Fees charged on renewal date
    Subscription fees are non-refundable; except that Subscriber may cancel renewed subscription in writing up to three (3) calendar days after renewal date and receive a full refund of the new subscription fees
    Watermark may increase subscription fees for a subsequent subscription period at any time and for any reason, provided, however, that Watermark provides notice at least thirty (30) calendar days prior to the expiration of the subscription
    Watermark may terminate the subscription and these Terms if it is unable to renew the subscription based on inaccurate or outdated credit card information
    Right of Access to the Online Training Library granted under these Terms is effective only upon payment of the subscription fees

Contact Information.

Address
Watermark, LLC.
P.O. Box 472151
Tulsa, OK 74147

Customer Service Email: info@trainwatermark.com
Telephone: 918-615-2944

 

UPDATED:  1-30-2017