Free Xactimate HELP

Free Xactimate HELP

Take advantage of these free Xactimate support options to maximize your Xactimate training and usage experience!

Free Xactimate Installation Support (Demo Users)

Run into a problem during an install?
Demo users receive free Xactimate installation phone support from Xactware during their free trial period.  
For installation assistance, please call 800-710-9228 6:00 AM to 6:00 PM, Mountain Time, Monday through Friday.  Have your account #, key code, and Xactware ID from your registration email ready when you call!

Important: Ask them to link your account to the eService Center.  This will give you access to online support 24/7, including weekends!

How much is Xactimate?

Purchase or renew a subscription online. Learn More.

If you need to speak with Xactware sales, they are available at 800-424-9228 (XACT), 7:00 AM to 5:00 PM, Mountain Time, Monday through Friday.

Free Xactimate Technical Support Online (E-Service – 24×7)

Registered Xactimate users can access Xactware technicians via online chat and download helpful reference documents with this free resource from Xactware!  Login here.

The eService Center is open 24 hours a day, 363 days a year (closed Christmas and New Year’s Day) and contains more than 1,200 support documents, many of which include multimedia instructions.

If you need to talk with a support person, the eService center can connect you with knowledgeable support staff.

Steps to login to E-Service

1. Create an Xactware ID.  Go here
2. E-Service login screen.  Go here

If still unable to login, contact Xactware at 800-424-9228 (XACT), Monday through Friday.